Retail Associate

The Retail Associate will be an ambassador to the public for PAMM. The retail associate is responsible for helping the store exceed sales plan and profitability targets by communicating in-depth product knowledge conversationally with guests and maintaining a positive presence on the sales floor. This position requires excellent communication skills, must be highly organized and detail oriented. This position is part time approximately 20-30 hours a week. Weekend and occasional night shifts are required. The Retail Associate will also be required to assist Visitor Services when needed.


Essential Functions included, but are not limited to:

  • Assisting customers with purchases through suggestive selling and product knowledge.
  • Cash handling and operating a POS cash register.
  • Restocking inventory and maintaining Visual Standards.
  • Creating an experience for guests through disseminating information about shop product and general museum information.
  • Learn basic VS essential functions in order to assist when needed.
  • Other duties as assigned.
Physical Demands:
  • Walk, bend, lift (up to 50 pounds) including merchandise, files, office supplies and electronic equipment.
  • Finger dexterity to pick up paper and use computer keyboard.
  • Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
  • Ability to hear in normal tones including telephone and face-to-face conversation.
  • Reaching stock shelves at least 5’ in height.
  • Standing for 4+ hours at a time and opening multiple doors while pushing loaded carts.
  • Ability to use step ladder to reach merchandise on 6’ high shelves for customers.
  • Ability to read computer screens and price tags.
  • Ability to package and ship bulky merchandise for customers.
  • Able to wear face mask/covering during entire shift while on premises.
  • Experience with POS systems and knowledgeable in standard computer applications and programs (MS suite, internet/email, file management).
  • Cash handling experience is a must.
  • At least two years retail customer service experience preferred.
  • Experience with merchandising and inventory management in a retail setting also preferred, but not required.
  • Demonstrated interest in arts and culture, community engagement, and/or museums.
  • General knowledge of contemporary art in a museum setting is preferred but not required.
  • A high degree of interpersonal and customer service skills.
  • A positive disposition.
  • Flexible availability, including holidays, nights, and weekends.
  • Ability to handle a fast paced work environment.
  • Self-motivated, hard-working, high energy team player.
  • Bilingual preferred, but not required.

To apply, please visit our career portal.